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Tuesday, November 5, 2019
The 4,000 Year Old History of Locks
The 4,000 Year Old History of Locks Archeologists found the oldest known lock in the Khorsabad palace ruins near Nineveh. The lock was estimated to be 4,000 years old. It was a forerunner to a pin tumbler type of lock, and a common Egyptian lock for the time. This lock worked using a large wooden bolt to secure a door, which had a slot with several holes in its upper surface. The holes were filled with wooden pegs that prevented the bolt from being opened. Theà warded lockà was also present from early times and remains the most recognizable lock and key design in the Western world. The first all-metal locks appeared between the years 870 and 900, and are attributed to the English. Affluent Romans often kept their valuables in secure boxes within their households and wore the keys as rings on their fingers.à During the period of the 18th and 19th centuries - in part to the onset of the Industrial Revolution - many technical developments were made in the locking mechanisms that added to the security of common locking devices. It was during this period that America changed from importing door hardware to manufacturing and even exporting some. The earliest patent for a double-acting pin tumblerà lockà was granted to American physician Abraham O. Stansbury in England in 1805, but the modern version, still in use today, was invented by American Linus Yale, Sr. in 1848. But, other famous locksmiths patented their lock designed before and after Linus. Robert Barronà The first serious attempt to improve the security of the lock was made in 1778 in England. Robert Barronà patented a double-acting tumbler lock. Joseph Bramahà Joseph Bramah patented the safety lock in 1784. Bramahs lock was considered unpickable. The inventor went on to create a Hydrostatic Machine, a beer-pump, the four-cock, a quill-sharpener, a working planer, and more. James Sargentà In 1857, James Sargent invented the worlds first successful key-changeable combination lock. His lock became popular with safe manufacturers and the United States Treasury Department. In 1873, Sargent patented a time lock mechanism that became the prototype of those being used in contemporary bank vaults. Samuel Segalà Mr. Samuel Segal (former New York City policeman) invented the first jimmy proof locks in 1916. Segal holds over twenty-five patents. Harry Sorefà Soref founded the Master Lock Company in 1921 and patented an improved padlock. In April 1924, he received a patent (U.S #1,490,987) for his new lock casing. Soref made a padlock that was both strong and cheap using a case constructed out of layers of metal, like the doors of a bank vault. He designed his padlock using laminated steel. Linus Yale Sr.à Linus Yale invented a pin-tumbler lock in 1848. His son improved upon his lock using a smaller, flat key with serrated edges that is the basis of ââ¬â¹theà modern pin-tumbler locks. Linus Yale Jr. (1821-1868)à American, Linus Yale Jr. was a mechanical engineer and lock manufacturer who patented a cylinder pin-tumbler lock in 1861. Yale invented the modern combination lock in 1862.
Saturday, November 2, 2019
Analysis of leadership in a healthcare organization Term Paper
Analysis of leadership in a healthcare organization - Term Paper Example Should the organization focus on reducing medical errors or developing leaders first? Should they focus on financial sustainability or create a process of leadership development? In many instances, health organizations address issues which are most pressing before they deal with issues with long term impacts, such as in the case of leadership. Moreover, leaders are faced with complicated internal dynamics between administrations and clinicians, physicians and nurses, pharmacists and physicians (McAlearney, 2006), etc. which in turn, makes it difficult to implement new policies. In a research conducted by Ann McAlearney (2006), it was discovered that many health practitioners realize that the industry is lagging in the case of leadership development. ... There is a need for leaders who can represent the medical community and the patient population ââ¬â leaders who can ââ¬Å"respond to multiple stakeholders and meet performance goals across multiple dimensions of effectivenessâ⬠(McAlearney, 2006, p. 967). The question now is: what kind of leader can motivate people to work together towards a common goal? Literatures on management and leadership refer to transformational leadership based on idealized influence (charisma) may be an appropriate style. What is charismatic leadership? Bud Haney (2012) calls charismatic leaders, the beacons of positivity, ââ¬Å"charismatic leaders impact others with the power of optimismâ⬠¦To get team members to go the extra mile and engage with their workâ⬠(p.18). Meredith Babcock-Roberson (2010) shares the same view, but adds: ââ¬Å"a [charismatic leader] provides clarity when the situation is unclear, resolves shortcomings and motivates change by articulating a strategic visionâ⠬ ¦[they] communicate high performance expectations, exhibit con?dence, take risks that oppose the status quo, and emphasize a collective identityâ⬠¦[they set] personal examples and [make] personal sacri?cesâ⬠(p. 314). A charismatic leaderââ¬â¢s is able to bring people to work together by providing his subordinates a clear view of the groupââ¬â¢s vision and the role of each individual in the achievement of such vision. Because the emphasis of charismatic leadership ââ¬Å"is on people of vision who are creative, innovative, and capable of getting others to share their dreams whileà playing down self-interest; and who are able to cooperate with others in reshaping the strategies and tactics of the
Thursday, October 31, 2019
E-Business Foundation Essay Example | Topics and Well Written Essays - 750 words
E-Business Foundation - Essay Example The main redeeming aspect about Googleââ¬â¢s approach has been its innovative approach.Thus, it is seen that all their website projects integrate the latest thinking on design, usage, accessibility, technology and marketing strategy. Google has been serving their customers for over a decade now. They have attributed their success and long life to their quest for making rewarding and long-term relationships with both potential and existing clients it is believed that Google take special interest in the success of their clients and work hand- in- hand to ensure that the product is of high quality that could meet the clientsââ¬â¢ goals and objectives. Google has decided to take over YouTube for $1.65 million in stocks. This would spell great opportunities for internet users and content owners throughout the business world. The takeover merges one of the largest and fastest growing online video entertainment businesses with Google's proven proficiency in organizing information and creating new models for advertising on the Internet. The merged companies would focus on providing a better, more comprehensive experience for users interested in uploading, watching and sharing videos, and will offer new opportunities for professional content owners to distribute their work to reach vast new viewers. Next, Google has also received approval from the US Federal regulators to acquire Double Click for $3.1 billion. Google generates revenue from selling text-based ads that appear next to search results.
Tuesday, October 29, 2019
Mozart's Background Leading Up to Don Giovanni Coursework
Mozart's Background Leading Up to Don Giovanni - Coursework Example During the seventeenth century, London was full of Italian opera. English composers did little to counter this trend. Most of the music that was sung in English was composed in an Italian manner. Arsinoe was such an example, which was sung with recitatives in place of spoken dialogue, and was the first of such opera to come to the London stage. As more performances were held, still Italian opera dominated English opera.Mozart concentrated in performing operas. Mozartââ¬â¢s opera production made a great change in English opera. à Later, people performing in music were differentiated, depending on details of rhythm, harmony, and accompaniment. Even the tone of the voice was used. Mozart had a skill that no other composer equaled to. his ensemble finale represented a section in which all the lines of the action were brought together and driven more and more swiftly to a climax or to the final solution of the plot, involving the appearance on the stage of all the characters, singly and in various combinations but in increasing numbers and excitements as the end of the act approached. Mozartââ¬â¢s music differs from Italian opera buffa and follows a general pattern indicated2. Mozartââ¬â¢s operas led to Mozartââ¬â¢s Don Giovanni, an operatic masterpiece full of iconic and mythical tensions. The opera had both the aesthetic and moral legacies.Mozart had an opportunity to listen to every kind of music which was written and heard in Western Europe during the many tours that he made alongside with his father. Mozartââ¬â¢s father had made numerous tours across Europe, alongside his family, Mozart included. Therefore, everywhere they stopped, Mozart had an opportunity to listen to music that was written and heard in that town. At each stop, Mozart acquired all the music that was not available in Salzburg, his birthplace. Mozart also met musicians who introduced him to new ideas and techniques of music. It is through these ideas that Mozart was capable of developing an excellent musical career that inculcated almost all the genres of music. For instance, Mozart imitated the music of Johana Schobert while they made a stopover in Paris, during one of their tours across Europe. Ã
Sunday, October 27, 2019
Looking At Presales Bid Management Information Technology Essay
Looking At Presales Bid Management Information Technology Essay This topic s not a primary focus of this book but this is included here for greater awareness. The chapter has a major real-time case study at the end. This chapter takes you through the preliminary concepts and then introduces the third party consultants and their role in large deals. Role of onsite relationship managers is also discussed here. What Is Presales Bid Management? Presales involves lead generation follow-ups, solution preparation, final proposals, product demonstrations, proof of concepts (POC), and many other marketing related activities till the customer is acquired. Bid Management is a vital Presales support service that provides copywriting, administrative and technical resources to ensure the quality of proposal documentation and presentations. A bid managers role is to present a proposal to client that meets their business and cost objectives, while minimizing business risks and maximizing profit margins (to her parent organization). Bid manager is the owner of proposal making process. She studies the request for proposal (RFP docs) from the client, which can be very comprehensive and legal in nature. She plans the whole proposal making like any other project and is solely responsible for keeping quality, costs and schedule for the whole bidding process. She needs to work very closely with sales, technical, delivery and commercial teams to co-ordinate the preparation of a winning proposal. The sales, delivery and technical teams can belong to different verticals and might be scattered across the globe, so the effective coordination and inter personal skills are the key here. A bid manager may not have any direct control over any of the teams, she is working with. For participating executives from different verticals, proposal making may be an extra add to their already tight day-to-day schedules, so getting quality time from them can be one of the biggest challenge in the process. The term winning proposal is very important here; because if we dont win, the whole exercise will be just a big overhead to the organization and how many such overheads your organization can absorb without significantly affecting the bottom line? Following are the main functions that can be categorized under presales and bid management. Qualification and prioritization of proposal and tenders. Co-ordination with sales, solutions, delivery and finance departments To ensure the availability of complete and quality information from each source within set timelines. Proposal documentation. Final presentations to the client with sales team that may involve technical consulting and product demonstrations. Who Fits? A good fit here would be a person who knows the company and its offerings inside out. Good communication, co-ordination, presentation, and interpersonal skills are usually required. It will help if the person for the bid manager post has work in similar projects/ products (as required by RFP) and can appreciate their commercial as well as technology aspects. She will be required to do a lot of number crunchings say for schedule, cost and scope and quick what-if computations to deal with variations in these factors. A thorough understanding of industry segment in which she is working will be a big plus. Not to forget stress and round the clock working under extreme pressures of dead lines is an integral part of this job. The Organization For Presales And Bid Management This will vary from company to company. In IT services companies there may be a few people marked working for presales function at each vertical/ department level. Typically it is headed by a manager presales. For large deals there can be a presales group working at corporate level that helps presales managers at different verticals. The corporate level presales group might involve very senior and seasoned professionals as far as the whole process of bid management is concerned. Whenever the organization receives a RFP (Request for Proposal), pre sales group may need to draw people from different verticals as per the expertise required in making proposal. Technical writers, commercial and legal managers are invariably required in case of large deals. There can be a bid manager designated for every individual RFP depending upon the size of the deal. In case of smaller deals, a single bid manager might takeover multiple bids. A bid manager is like a project manager with a responsibility of complete bid process. The bid manager typically belongs to the presales organization but there can be variations; if the stakes in proposal from a particular vertical are more, they may like to appoint the bid manager in consultation with pre sales. Once the bidding process is complete, expert from other verticals may go back to their regular assignments. Role Of Third Party Consultants In Execution Of Bids Companies typically specialize in their line of business; floating a tender and managing the whole process may altogether be a different ballgame. Its true especially when the stakes on the buyer side are high and tenders floated globally. The buyers side may find it an uphill task to manage the whole bidding process and fortunately consultants are there to help. In the whole process of bid management, consultants can be employed by both buyers as well as sellers. On buyers side they help in writing documents for RFP (Request for Proposal) and manage the whole bid process till the right vendor is selected. RFP document is important as it tells exactly what goods and services are required along with location, price, constraints and other terms and conditions. Its a legal document and forms the base for writing proposal on the suppliers side. Similarly on buyers side, third part consults help in evaluating the proposal. Typically they can take the role of a bid manager on the suppliers side and do coordination with verticals as required, and manage the whole bidding process. When third party consultants are engaged by the buying organization, they are the sole contact points for vendors for the whole bid-life-cycle. For buyers, they ensure quality of RFP and supporting documents, the right placement of the RFP (putting to select qualified vendors), the assessment of vendor capabilities and fit, the the documentation is as per agreed standards and finally help the buyers to rate the vendor proposals to conclude the bidding process. They may also monitor the transition and change management for buyer and typically oversee steady stare operations for an agreed period. Role Of Onsite/ Customer Relationship Managers (RM) Its often onsite relationship managers, who are first to know yes! Some thing right is going on there. They may bring in the lead; much before the official tender is floated. They help to ensure, their company is also a party to the bidding process. In many strategic deals the tender may not be floated publicly but the buyers place it to select companies, who they believe, have the capabilities to deliver as per their requirements. Onsite coordinators can bring in vital information about buyer groups, managers and their motivation behind floating such a tender. Some time approximate budget is also known. All this information can be vital in upbringing of a winning proposal, in fine-tuning the commercials and other details in last minutes if required. Post win onsite managers play a lead role in transition and ensure required levels of co-operation from clients end. Its the familiarity of onsite coordinators with client managers and their business (and also on what will fly) that ma kes them a crucial link in the whole process. Section B: Sales marketing of IT Companies Definitions Many of us do not appreciate the fact that sales are an important sub-part of marketing. Marketing is everything you do to promote your business. If you have an apt marketing strategy, most of the job is done. If the customer values your product services, she will herself make an effort to buy them. And you need little or no sales effort at all. The primary job of marketing is to create interest of the customer in your companys products and services. Marketing strategies deal with business development, selling techniques, communication and customer relationships. Marketing creates value for your customers as well as the company. With this, I think we understand the difference between sales marketing. Now; when we talk of IT we are generally concerned with marketing selling our solutions. For the purpose of this discussion; a solution is a mutually agreed-upon answer to a recognized problem that should provide some measurable improvement. So whats different here? We have two processes in any business scenario purchase and sale. The solution sales processes depends more on the buyer, who must feel the need for value from the organization, beyond its standard product or services being sold. The buyer must also perceive the prospective seller as having the credibility to deliver that expertise. At the same time the buyer must feel trust in supplier to discuss a problem share information that may be crucial for his survival. After that only a supplier may be allowed to do due-diligence and offer a solution and associated commercials (to the buyer). So we can make out the difference between a buyer in two situations solutions selling and selling standard products services. Fair enough! Critical Success Factors In Solutions Selling Already so much has been written on this topic in the management literature. We will discuss only a few of key points for the sake of completeness. Believing the emotional value and benefits of solution offerings: It is important to get an emotional understanding of your service offerings along with technical and business aspects. You need integrity and a strong belief in your offerings. For making a sale you should be able to transfer all this into the hands of buyer. Ability to find qualified buyers: Meaningful selling happens when you can find people who have a certain need and you can fill that need. Establish trust: Selling always requires building relationships and determining the buyers true needs. If trust cant be established; selling a solution might be extremely difficult. Match needs/wants to product benefits: It is critical to understand the buyers true needs and be able to match them with the solutions benefits. Ability to ask for the sale and deliver: Simply presenting the benefits of solution isnt enough. You must be able to ask the prospect to take an action in the form of placing an order. Once the order is placed you must be able to deliver on what you proposed. This is directly linked with your credibility to make next sale to the same customer or in the greater market place. How Technical Background Helps? It is very difficult to find people who are well-versed in selling solutions. Companies are investing a lot many $ in training qualified people with relevant technical backgrounds so that they are able to find the right solution for the customers. An effective solutions sales executive should be capable of processing a potential clients business needs, comprehend the technologies available and help designing a solution that delivers desired value to the customer and maximize the profits for her company. Most successful solution sales profiles have good engineering and business backgrounds. They have the right soft-skills, and thorough understanding of market. The key soft-skills that count here are business communication, public speaking, conflict management, and negotiation. Challenges Faced By A Customer Relationship Manager (RM) One of the most important skills RM needs is the ability to multitask and utilize various skill sets depending on the assignment at hand. Each day can bring its own set of unique responsibilities and challenges. For example it is anchoring a series of client meetings to discuss a large proposal for outsourcing their infrastructure ERP maintenance. It can well be a networking event to congregate the important stake holders, both from business and IT for a big project. Managing several different tasks at the same time might be challenging. The variety of responsibilities a RM has, to keep the business and relationship running can be very interesting at times. Back in office, there can be reviews of ongoing projects in onsite- offshore model with a couple of meetings per week. There can be one-on-one meetings with the client and other stake holders. Other meetings can be with the offshore teams late in the evening. Effective presentation and negotiation skills are very important for a RM. It can be periodic presentations to clients CIO on overall engagement or it can be presentation regarding resolution to a major break down in IT services. At times RM is there only to listen and make a compromise or mediate difference of opinion on project scope between project owner and the offshore project manager. One major task for RM is Bids and new initiatives as we have discussed in earlier sections. RM is one of the very few persons present on client side (from vendor) so she is the one who takes the first reaction from the client for both good and bad of offshore teams. She needs to be a true diplomat if you want to say it short! RM vs. BRM We are very much familiar with the role of customer relationship managers (RM) in solutions selling. The role of Business Relationship Manager (BRM) is a relatively new role in IT organizations. The BRM is an important link between IT and the business. The BRM needs to have significant knowledge pertaining to both technology and the commercials. BRM generally talks for the business within an IT organization, without any additional responsibilities to sell products or work on upcoming business deals. BRM role was actually created by CIOs in IT as a solution to what business sees IT as a barrier. Many times business doesnt understand how swiftly IT organization can respond to their fast changing needs or simply doesnt appreciate the capabilities of IT? BRM is supposed to fill this communication gap. BRM needs to know both business and technology to a reasonable level. This position also requires an ability to understand the business adequately to communicate the substance of projects t o the technology teams. On the other hand, BRM also needs to comprehend the technology sufficiently to communicate its complexity in simple terms for the business. Case Study: A Complete Bidding Cycle for a Multimillion $ IT Outsourcing Deal Y Inc. is a US based IT outsourcing company dealing in Information Technology products and services. It has marketing and development offices in more than 50 countries all over the world with sales revenue running in multi billion dollars from services alone. The services IT portfolio covers almost every segment ranging from high end ERP consulting, internet, mainframes to legacy applications. Y Inc. has development centers in all Indian metros with total staff exceeding 40,000 in India alone. ERP services and Web Applications are the most revenue earning activities throughout the globe. Y Inc. had received a request for proposal (RFP) from a European conglomerate (AtoV inc.) for managing their IT operations worldwide. They wanted to outsource their entire IT operations in order to achieve better operational efficiencies, substantially , reduce IT operations costs and get an ability to focus more on their core manufacturing and retail business. AtoV Inc. has diverse interests throughout the world that include heavy engineering, consumer goods, house hold electronic equipment, electric distribution grids, automobiles and retail businesses. They also have a fully owned IT company (IT Ltd.) that is supposed to manage IT operations for all their group companies. The group IT Company (IT Ltd.) is seriously short of skilled manpower to support other group companies in a cost effective manner. Also there is a lot of interference in the operations of IT Ltd. itself by the corporate (AtoV Inc.) and its not free to price its services as per market standards. Many a times IT Lt d. is forced to give resources free of cost or at nominal rates to other companies in the conglomerate to manage their IT operations. Appointments at top level in IT Inc. are also dictated by the corporate (AtoV Inc.); and there are many more such reasons, this group IT arm (IT Ltd.) is fast becoming economically not-so-viable for providing IT services to the group. The corporate was forced to look outside for better options (vendors) that are market driven and can be held responsible incase of non performance. This was the first occasion in past several decades where AtoV Inc. had floated a RFP outside to its group empire for outsourcing IT operations. They were extra cautious and are taking every possible effort to make it a success. The RFP was not advertized publicly but only a few major players across the globe were invited to put forward their proposals. AtoV Inc. thought these were the IT services companies who could sale up to their standards in terms of quantity, quality and reliability. Total nine global IT service providers were invited to participate in this prestigious worldwide bidding exercise. Each one of the participants had annual sales revenues well exceeding $ one billion. All were global players. They all had expertise build up over the years in the areas desired by AtoV Inc. These nine service providers were selected based upon a comprehensive research project undertaken as a part of preparing formal RFP documents. The selection of final vendor would depend upon how well these service providers understand the requirements of AtoV and present a customized solution. Pricing and other commercials of the proposal were to play an important role. However the contract could be awarded to a vendor who se quality and solution perfectly suited the needs of AtoV. In that case the pricing could be second or even third best (amongst all the bids submitted). We see therefore, the pricing was not the sole criteria. The total pricing of goods and services asked by AtoV Inc. was likely to run into several hundred million $, spread over the contract period. Depending on the annual performance reviews, the contract was likely to be extended up to 5 years. As expected, this bidding exercise attracted the attention of business press, the worldwide. In India it was in headlines in national business news papers, as much of the contract was likely to be executed from India (that is perceived a low cost region). Almost all the contestants for this contract had major back office presence in India. Executives of AtoV had no prior experience in dealing with the bidding processes of this magnitude and geographical spread. So they engaged a third party consultant (TP Con.), specializing in bid management for large deals, to manage the selection of most suitable vendor for them. TP Cons were given complete responsibility from concept to closure. The selection of a suitable vendor was the closing point of the bidding process. TP Cons were also supposed to monitor the transition and work out a plan for change management. Both AtoV Inc. and TP Cons were headquartered in California. TP Cons started talks to various department heads and CXOs of companies within AtoV group that were likely to be parties in this off shoring exercise. It required almost a months due diligence for TP Cons to figure out the IT needs of various participant companies. It was decided to contract out IT operations in phases. For the first phase Infrastructure Services (IMS) and ERP were chosen. These services ba dly needed an overhaul and they were the ones, consuming the maximum portion of IT budget; almost in all the cases (Companies). After everyone agreed in concept for inviting proposals in order to contract ERP and IMS services, the first step was to write a request for proposal (RFP) document. RFP is a comprehensive document that mainly focuses on the scope of goods and services requirements and conditions governing the bidding process and the contract there after. As stated earlier this was to be a multimillion $ contract spanning over 5 years. The RFP document itself was running close to hundred pages including many annexure. The main document had many sections. The first section included company back ground (AtoV Inc.) and the intentions behind floating the RFP. Various acronyms used in the main RFP document and its annexure were defined. It had contact points for the purpose of proposal from AtoV side. It also had proposal submission timelines and terms and conditions governing the whole process of proposal making. It also had the general requirements that a vendor and its proposal needs to fulfill as a prequalification note. It had executive summary of the overall scope being outsourced. And as main content it had two sections on the detailed scope of goods and servi ces sought from prospective vendors. One section contained detailed description on ERP services and the other one detailed infrastructure service (IMS) outsourcing requirements. It had a NDA (non disclosure agreement) to be signed by prospective vendor as AtoV was sharing a lot of confidential information regarding their applications and infrastructure. All this information was vital to the prospects for an accurate proposal making. The RFP also had a template (an outline format) for proposal and broad guidelines on what proposal would contain terms of solution and commercials. Apart from the said details in the main body of RFP; there was a number of supporting annexure documents in including some detailed spread sheets. They included NDAs, formats for commercials, legal terms and conditions governing proposal, application landscape and their interface details with multiple ERPs in the scope of proposal, details of servers and diagrams of network architecture and many other details to work out the solution and commercials of the proposal as accurately as possible. After issuing RFP, the suppliers were given a chance to raise their questions regarding proposal and bid processes. The proposal was to be submitted by email before a stated due date (fixed) and time that was to be followed very strictly. After two weeks of making proposal, each one of the 9 prospects was to be given a chance of oral presentations to a selection committee comprising of senior executives from AtoV and TP Cons. The period between floating of RFP and final award of contract was approximately 2 months that is typical to deals of this magnitude. After the contract award date, there was a transition period of 3 months to transfer application and Infrastructure services to the bid winner, Y Inc. in our case. TP Cons were to chalk out and execute a plan for transition and change management. During transition all expenses were 50-50 between Y inc. and AtoV. Expenses included salaries for Y Inc. and AtoV, all overheads, software/ hardware and whatever it takes for smooth trans ition of services to Y Inc. The transition was to work under an onsite/offshore model from India as offshore base. Main onsite locations were spread in North America, UK, Germany, Japan, Singapore and Australia. After all transition is done TP Cons were to monitor the steady state operations for an additional quarter. Once Y Inc. officially received the RFP; a RFP response team was to be formed. First member, the bid manager was from presales team as it happens in many cases. He was the project manager for this mega proposal making exercise. The team members were required from infrastructure group and ERP competency. Almost all the elements of IT infrastructure like mobile devices, phones, copiers, PCs, servers, data centres, software, networks and the processes including help desk were involved and IMS was the biggest component of RFP. Three to four senior experts were needed to cover all the areas of IMS required in the proposal. As usual the resources were already busy doing other billable projects. Making a proposal was important to organization but it cant be billed to any client obviously. So taking a project manager out from his billable role for a couple of month was a difficult call for any functional head. For ERP stream we required experts from SAP, Oracle Apps and People Soft HRMS syst ems both technical and domain experts. Though the size in terms of $ value of ERP stream was smaller but we needed many more members there because of diverse nature of functionalities involved and we had 3 core ERPs to support. In ERP stream also the story was the same all designated members for proposal making were busy in billable roles. To start with, the members in both the streams were put in dual roles of working in their regular work and contributing in proposal making s well. All the team members including bid manager were busy in study and analyzing the RFP documents from the client. Legal and finance teams also studied the proposals. Around 35 questions from all the streams were sent to the client for clarifications. Sending too many questions is considered as if you have not done your home work in analyzing information supplied in RFP and at the same time sending too few (of them) may be taken as if you have not studied the RFP in the depth required for making the proposal (so its a fine balancing act). All the nine prospects sent in their list of questions to AtoV for getting more information and clarifications, which they thought were required to make a decent proposal. AtoV executives took about one week to get back with answers. QA from all the 9 prospects was combined and this combined list was circulated to each participant. This is a typical practice to make sure each prospect is benefitted by the questions raised by others and all of them have maximum possible information (right information) before they start working the proposal. AtoV along with TP Cons also hosted a pre-bid face-to-face meeting in whic h all the prospects could discuss the answers and ask on any remaining questions. This was the last chance for all the participants to raise their questions or ask for more information. After closing of this meeting till the submission of final proposals, any officials from the potential vendors (9 prospects) were not supposed to talk to ANYONE from the client (AtoV). Any such attempt could disqualify the prospect from making a proposal. With all this information now it was imperative for Y Inc. to work on proposal on a war footing. They had 40 calendar days time left and team was not in place yet. Except bid manager himself nobody else was confident on content, clauses and scope of the proposal. Y Inc. decided not to engage a third party consultant for writing a proposal. Being an IT services major, making such proposals was routinely done. More over they had a specialized team under presales for such large deals. Even with large deals team, the experts were to come from respective team of ERP and IMS competency verticals. Including bid manager and two members from the large deal group a total of 14 members were identified for making this proposal. All had prior experience in making such proposals. Two technical writers were also included in the team. One of the team members from large deals group was of the level of general manager. The day came when all designated proposal team members were detached from their regular work and they were all packed in a conference hall of the corporate office. No land lines in the conference hall (conf hall) and all mute cell phones only hot discussions! They were sometimes useful and sometimes not so useful. But great, all team members were available in a room to exchange ideas and technical writers standing, to take notes and make things presentable. First bid manager presented a schedule on how to make it who will do what by what date? A net 30 calendar day program no offs; not even weekends. Start by 7:30 or 8:00 AM till half past mid night sometimes but no compulsions. Breaks for tea and smoke; snacks made available inside the room; all make to order. The motto only one, get it done whatever it takes. You can take your offs later. Some model proposals were studied and things start taking shape. 0.1 draft versions was ready first everybody is seen disappointed. A senior member from the large deals wanted everything to be redone. The onsite manager insisted inclusion of everything as per ITIL standards as it was very important from the clients perspective. One ITIL expert and one graphics designer were also added to the team now. First draft was ready. Technical writers had to compile 485 pages for it. But finally things started taking shape. Suddenly a new policy decision came from the client side. Written proposal was OK but more emphasis was now on the oral presentations. So everything was redone on power point slides. Thanks to the timely inclusion of a graphics designer in the team. Commercials, the heart of proposal was still under making. Commercials took about a week but they occupied only two slides in the final proposal. It was close to $300 Million proposal. Real strategic for the company! Need to win it any cost. Nearly 8 to 10 what-if scenarios were worked out using different combinations in schedules, effort, resources, onsite-offshore ratio, scope and rates. Approval for all of them was taken from the corporate and the finance department in advance. These scenarios were for accommodating last minute changes prior to or during live proposal presentations. Excel work sheets were kept ready to work out any more custom scenarios if required. In the last minutes inputs from sales team become very important and y ou might need to change the commercials accordingly. The final day in a San Francisco hotel witnessed three different committees from consisting of client and TP Con officials. And the final presentations made. Written proposals were submitted a couple of days advance in emails and seven print copies in sealed envelopes. All dropped in a designated physical mail box. AtoV wanted a month to study different aspects of the proposals made. They came back in just two weeks. Now its up to you to guess who was the winner? TP Con made evaluation matrices and criteria and the whole process was transparent only to AtoV. Now it was transition of a huge number of applications and infrastructure. TP Con was the boss. They explained the process to transition team. They gave around 30 elaborate templates and forms to be filled for each stream at each step. All this was to be loaded in an orderly fashion on a web portal, designated for this transition. The progress of transition in real time was now available to everyone including top management of Y Inc. and AtoV, one more challenge, probably tougher than making the winning proposal. Main transition sites were offices and plants in Texas and New York. A couple of them added from Germany, UK and other places too. Y Inc. roped in 4 transition managers one each in California, Texas, Chennai and Noida. The transition team structure was 50-50 for offshore and onsite. More onsite presence was required to cover the learning curve and attend face to face learning sessions with AnV subject matter experts. Later the onsite offshore was to be reduced to 80 20 an d finally 90 10 in the long term. TP Cons deployed not more than 3 members from RFP till the transition was over. A total of 6 months; end to end! As it was learned later TP Cons walked away with a handsome consulting fee. Much better than one could have imagined in the starting! Want to manage bids as third party consultant Summary RFI, RFQ, RFP, Bid manager, Large Deals, raising a Team For Proposals, Proposal making, What Ifs, Commercials, legal,
Friday, October 25, 2019
Marriages in Pride and Prejudice by Jane Austen Essay -- essays resear
Marriage in the 19th century was a womanââ¬â¢s priority. Many times women married for social status or attraction but hardly ever for true love. In many cases the happiness of a marriage was based on whether the girl was beautiful and lively and the boy handsome and competent, and whether they were attracted to each other. Jane Austen would not believe that the happiness of marriage was based upon attraction, she believed it should be based upon love. In her novel Pride and Prejudice, she illustrates three main reasons for marriage, true love, attraction, and economics. The two main characters, Elizabeth Bennet and Fitzwilliam Darcy are an example of marriage for true love. They are two of the few characters in the book that have a successful marriage because of their love for one another. Their love made Elizabeth and Mr. Darcy put aside their prejudice, pride and social differences to marry. ââ¬Å"I do, I do like him. I love him. Indeed he has no improper pride. He is perfectly amiable. You do not know what he really is, then pray do not pain me by speaking of him in such termsâ⬠(314). Elizabeth explains to her father that she is indeed madly in love with Darcy although her father thinks that she hates him. Elizabeth also said that it brought pain to her when her father spoke badly about Darcy. She tells her father that he doesnââ¬â¢t know Darcyââ¬â¢s real character and that he really is a good-natured and wonderful person despite what everyone thought. She then explains to her father all that Mr. Darcy has done for their family, Ly diaââ¬â¢s marriage and the payment of Wickhamââ¬â¢s debt. Elizabeth and Mr. Darcyââ¬â¢s love was not brought out by appearances, because in the beginning of the book Mr. Darcy states that ââ¬Å"She (Elizabeth) is tolerable, but ... ...onomic stability, which Charlotte can get with Mr. Collins. Elizabeth is very much against this marriage and knows that they wonââ¬â¢t end up happy together. Though Mr. Collins and Charlotte are well-suited to each other, they are two very separate people and have no love at all in their relationship. Jane Austen exemplifies three reasons for marriage in her novel, Pride and Prejudice: marriage for true love, attraction, and economics. These three marriages are shown in the characters, Elizabeth and Mr. Darcy, Lydia and Mr. Wickham and Charlotte and Mr. Collins. Elizabeth and Mr. Darcy show that the real reason for marrying is true love, not for appearances like Lydia and Mr. Wickham, nor for economics like Charlotte and Mr. Collins. The characters who married for true love will always have a happy and loving marriage, those who married for other reasons, will not.
Thursday, October 24, 2019
Admission Essay Into Masters Of Science In Nursing
Nursing, I believe, is a profession that requires a caring attitude. This is the attitude that I currently foster as I trod down the path towards being a Licensed Practical Nurse. In the course of my research, I have learned about the Masters of Science in Nursing , Family Nurse Practitioner (MSN-FNP) Track program at the University of Tennessee, Memphis.The contents of the course seem very challenging as it involves several methods of instructing and equipping of the students. I have learned that the curriculum is a competency-based curriculum where the student can learn through a modified self-paced manner.The features in the course curriculum that appeal to me most are the nursing skill laboratory demonstrations as well as using audiovisual and computer educational programs and equipment. These two features are very vital in immersing students in the most thorough way possible in the Masteral aspects of Nursing.I was impressed upon seeing that clinical experts are actively involve d in programs of practice. Even the courses are technologically advanced as the courses in the MSN program are Web-mediated. The MSN program helps develop an advanced level of clinical competence that will surely give consumers with competent health care. It shall also develop a research base for a systematic review, testing and evaluation of nursing care actions.That means, there is a responsibility built into it. The research and practice foundation are also up to par with the higher studies that could be pursued later.As a nurse, one is responsible for the recovery and the safety of people who are immensely ill or injured people. A nurse is also tasked to maintain the health of those people who are already healthy. This role is important because of the range and scope of conditions that a nurse has to attend to.Knowing all of this, I have looked back and have seen that my passion for caring for other people when they are physically unable to care for themselves has prompted me to serve others as a nurse. I have also been exposed to the plight of the several millions of people in the world who are in need of medical and physical aid.This is one of my burdens as an applying masteral student of nursingââ¬âto know advanced skills in the care of the sick and to help cope with their pain and replace it with relief and cure.My academic goals are to be able to start strong and finish strong. I expect and want nothing else but the highest marks in each and every subject as I truly have a passion for the nursing profession. I hope to become a highly competent nurse and I am dead-set on making it a reality.I have also discovered that there are nursing career advancement opportunities available for those who are already registered nurses. These programs are specifically tailor-fit to my professional goal that is to continue on improving my career and myself. The programs for advancement focus on the strengthening of leadership capabilities and improvement of qualit y of care.I hope to be able to respond better in situations when utmost care is needed. For instance when I was assigned in the n the emergency room, I noticed an informal power structure that emerges as a result of routine interaction among multi-disciplinary healthcare staff that variably consists of ER aids, nurses, physicians, and social workers; sometimes even housekeeping and accounting staff.Here, power emanates not from hierarchy or status but from the demands of particular emergency situations. Usually the person who has more knowledge and ability to respond to the problem at hand exercises more power and induce others to take his lead.This informal power structure depends more on interdependence among department staffs since they are not within a bureaucratic relationship; that is, they do not have a boss-subordinate relationship. Circumstances compel them to share on the responsibility and accountability for particular situations, especially those involving life and death .Taking responsibility for my life now involves self-management competency. I believe in effective self-management that will do well in this new phase of my life. Often, when things do not go well, people tend to blame their difficulties on the situations in which they find themselves or on others.I have learned that effective self-management does not fall into this trap. Self-management competency includes integrity and ethical conduct and personal drive and resilience.My learning insight is that self-management does require much time and effort. I remember what Dee Hock, the man who built the powerhouse Visa card used by half a billion customers worldwide when he would often say to managers, ââ¬Å"Invest at least 40 percent of your time managing yourselfââ¬âyour ethics, character, principles, purpose, motivation and conduct.â⬠That is why I would like to invest myself in becoming an efficient and effective nurse at this University. I have the drive to do well in my batch and I also have the passion and burden for helping those who are physically ill.As a nurse, I will be able to both fulfill my professional goals as well as take the career path that I always see myself in. I will always be happy as a nurse because I am assured that I am doing a great service to those who are in need.REFERENCEMaster of Science in Nursing. The University of Tennessee. Retrieved Feb. 1, 2007 at:http://www.utmem.edu/nursing/academic%20programs/MSN/index.php
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